Privacy & Cookie Policy

Information Collection

Our website privacy policy is a legal requirement that lets you know about how we collect, handle, store and potentially also share your personal data. We use this information to respond to your contact with us, keeping your personal information secure and use the information you provide only in accordance with applicable privacy and data protection legislation and the terms of this privacy policy.

Online Booking

On our on-line booking form, you are asked to enter personal details and this information is communicated from your browser, securely, to Bookalet, (our booking system provider). We receive your personal information from Bookalet via email.

Booking Management

We manage our bookings via Bookalet who are a Third Party. Their system gives us secure access to our customers’ data and it keeps that data secure.

Information Access, Correction and Deletion

You can make a request to see your data at any time and to have any incorrect data corrected. If you ask to see your personal data, we will fulfil that request within 28 days.
We take appropriate and proportionate organisational and technical measures to secure your personal information and data and to protect it against unlawful use and/or accidental loss.
We will delete your data on request unless the data is legally required for business record-keeping.

Information Retention

We only keep customer data for as long as legally required for business record-keeping.

Third Parties

We use Bookalet to manage our bookings. Their privacy policy can be found here: Bookalet Privacy Policy.
We do not share, sell or in any way provide your data to any other third party and we will only disclose your data if required to by law.

Do we use cookies?

Yes, if you allow us to. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser. The enable our web site or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Contact Details

For any enquiries, you can contact us by email: [email protected]